Terms of service

Purchase terms

Terms of Service

Clear terms written for the products sold in this store.

Effective date: August 18, 2026

Legal business entity
Zibo Feilixin Chuanqi Intelligent Technology Co., Ltd.

1. Agreement

These terms govern purchases made through Solinexia.com together with the policies linked from the store.

2. Product information

Solinexia offers aroma diffusers, candles, essential oils, reed diffusers and ritual-care accessories. Natural scent perception, color and material appearance can vary. Follow the specifications and directions shown on each product page.

3. Orders and payment

An order confirmation acknowledges receipt but does not guarantee acceptance. We may verify payment, inventory and suspected fraud, and may cancel an order for lawful reasons. Any captured payment for a canceled order will be refunded appropriately.

4. Safe and intended use

Follow product-specific directions, dilution guidance and warnings. Keep oils away from eyes, skin unless expressly formulated for topical use, children, pets and finished surfaces. Never leave a burning candle unattended. Use electrical diffusers only with compatible power sources and on stable surfaces.

5. Scent and wellness statements

Fragrance preferences and experiences are personal. Products are intended to support ambience and are not medical devices or treatments. No statement replaces professional medical advice.

6. Returns, delivery and liability

Shipping and returns follow the published policies. To the fullest extent permitted by law, indirect or consequential losses are excluded and aggregate liability is limited to the amount paid for the affected product. Mandatory consumer rights remain unaffected.

7. Changes

The terms may be updated prospectively. The version in effect when an order is accepted generally governs that order.

Email support
service@solinexia.com